Refund policy

Refund policy

Return Policy

1. Overview

We are committed to providing a smooth and worry-free shopping experience. That’s why we offer a Hassle-Free, No-Questions-Asked 60-Day Full Money-Back Guarantee. If you are not fully satisfied with your purchase, you may return it within 60 days of delivery for a full refund.

2. Eligibility for Returns

To qualify for a return:

  • The request must be made within 60 days of delivery.

  • The item must be returned in its original condition (normal handling acceptable).

  • Proof of purchase is required (order number, receipt, or confirmation email).

3. No-Questions-Asked Guarantee

Our return process is simple:

  • No explanations or reasons required.

  • No restocking fees.

  • 100% of the product price will be refunded after the returned item is received and inspected.

4. Return Shipping Costs

Return shipping costs are not included and must be paid by the customer.
This applies to:

  • Domestic returns

  • International returns

We recommend using trackable shipping to avoid lost packages.

5. Refund Processing

After receiving and inspecting the item:

  • Refunds are issued within 3–7 business days.

  • Refunds go back to the original payment method.

  • A confirmation email will be sent once the refund is processed.

6. Domestic Returns

For customers within the same country:

  • You are responsible for arranging and paying for return shipping.

  • Return instructions will be emailed once the request is submitted.

7. International Returns

For customers outside the country of origin:

  • All return shipping fees, customs charges, VAT, duties, and other import/export costs are the sole responsibility of the customer.

  • Proper customs documentation is required to avoid delays.

8. Exchanges

To exchange an item:

  • Please initiate a standard return and place a new order for the replacement item.

  • Exchanges follow the same 60-day timeframe and shipping rules.

9. Defective or Incorrect Items

If you receive a defective or incorrect item:

  • Contact us within 7 days of delivery.

  • We will cover the return shipping cost and provide a replacement or refund.

10. How to Start a Return

Contact our support team with:

  • Order number

  • Name or email used at checkout

  • A short note requesting a return (no explanation required)

We will provide detailed return instructions.